Good Monday morning! We are starting the new week with temps in the mid 40s (F). Things are supposed to heat up a bit and by this afternoon we should be in the mid 60s (F). That's not bad for this time of year. There is a heat wave that's going to be moving east that's threatening to ratchet up the temps quite a bit, but that's not until next week, and how high they'll go is anybody's guess.
Since yesterday was Sunday, it was a full work day for me. Boy was it slow. We did have a customer come in wanting to pay for an install, but he also wanted us to give him a $700 credit from a promotion that expired a week ago. I told him no, he would need to come back and talk to the associate who, he claimed, told him we would give him the discount. That was wrong of me. I should have called management and let them give him the bad news. You have no idea how often these incidents happen. They are a constant. This customer will come back in on Wednesday when the associate is working, and they'll give him the expired promotion. Last week we had a customer who had an $8000 install and he told us that he'd pay for it then and there, but only if we gave him $700. There was no promotion going on. I told him "no," and he insisted on talking to management. The manager gave him $200 off. These people are breaking the system and management is going to let them break it in order to get the reduced sale.
I watched Remarkably Bright Creatures last evening. It's on Netflix. I liked it a lot. Sally Field, who going to be 80 (something) does a remarkably good job portraying a mother still coming to terms with tragedy. Lewis Pullman does a good job a portraying a man realizing that not all dreams come true, and why EELS are important. It's quite touching at times. And, of course, there is Marcellus, the octopus.
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