At 9 (F), our outside temp is not nearly as cold as we were told it was going to get. Several forecasters had been predicting negative temps. They didn't happen. And the warm-up begins today. Our afternoon high should be in the low 20s (F), and tomorrow we should break that freezing barrier and end up with temps in the low 30s (F). Rising temps are something we can all appreciate.
Work yesterday was ugh. We have an Indian customer with a recurrent cellular blind problem. Recurrent, because the blind breaks. He's used the warranty process once, about a year ago and the manufacturer replaced the blind. He showed up yesterday wanting to use the warranty for the replacement blind. If it were a blind located in a different room, then there might be a warranty issue, however, this is the same window. He told me that the manufacturer told him there's nothing they can do. I caught him in lie, after lie, after lie. Hopefully, this customer will learn a lesson this time.... probably not. He'll just switch his business to our competitor.
Otherwise, yesterday was pretty meh.
I'm scheduled for a full shift today, so it's going to be another meh day.
The editing process has begun and so far I've cut out... a lot.

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